Opa Johan On Rating
Here is his letter to “Help us to improve. Please rate our/his service”:
Even the service of a paid account wouldn’t do it better than the excellent service for my free account, as I think of the patience, the very quick response, clear detail, encouraging words to ask, explaining clearly, help what I did not know despite my many blunderings and ignorance as layman. That’s more than I ever could thank. Your/his rating is “excellent” plus, not to say of your superb expositions and inspiring thoughts which I just know a bit.
But that was of installing the tracking (visitor’s) code in a blogspot com website.
While installing in my wordpress com blog though he assured, it could be done once, just by pasting the tracking code in the widget, I couldn’t do so as my wordpress provided no widgets, no side bars. He offered to do it for me, grateful with my having high expectations he would succeed. But he just succeeded to paste in one post only. Still he assured me that it is sufficient to paste only once, not on all the pages and posts, then he gave me yet another chance, way out, saying: “Using our installation instructions, you need to install it only once.” I failed and again, so very grateful, he kindly offered to do it for me but he just pasted it in one post as before, which I easily could do it my self. And he said “Should we go ahead and install html only counter code on your first post?” “Sure if it means you could paste it just once, sufficient to cover all my more than thousand posts and pages.” Something like that I said. His reply was that he succeeded, sure, but it covered only the pasted page, not all.
All this is recorded in your excellent support system.
I could rate a runner as I’m myself a runner before but I’m no expert in how to provide stats (visitors statistics), how could I rate him? He is my teacher. Besides am I reluctant to rate, judge, sentence someone as I might be doing worse than he does were I in his place, while I, N.B. his pupil, am inclined to rate him, my teacher, even less than “very poor” and so including rating myself were I in his place.
Now will I stop torturing him with an impossible(?) request, he, your staff couldn’t do. Yet, I’m still confident that some day it could be done.
May these thoughts help improve your venture.
February 2009
Here is his letter to “Help us to improve. Please rate our/his service”:
Even the service of a paid account wouldn’t do it better than the excellent service for my free account, as I think of the patience, the very quick response, clear detail, encouraging words to ask, explaining clearly, help what I did not know despite my many blunderings and ignorance as layman. That’s more than I ever could thank. Your/his rating is “excellent” plus, not to say of your superb expositions and inspiring thoughts which I just know a bit.
But that was of installing the tracking (visitor’s) code in a blogspot com website.
While installing in my wordpress com blog though he assured, it could be done once, just by pasting the tracking code in the widget, I couldn’t do so as my wordpress provided no widgets, no side bars. He offered to do it for me, grateful with my having high expectations he would succeed. But he just succeeded to paste in one post only. Still he assured me that it is sufficient to paste only once, not on all the pages and posts, then he gave me yet another chance, way out, saying: “Using our installation instructions, you need to install it only once.” I failed and again, so very grateful, he kindly offered to do it for me but he just pasted it in one post as before, which I easily could do it my self. And he said “Should we go ahead and install html only counter code on your first post?” “Sure if it means you could paste it just once, sufficient to cover all my more than thousand posts and pages.” Something like that I said. His reply was that he succeeded, sure, but it covered only the pasted page, not all.
All this is recorded in your excellent support system.
I could rate a runner as I’m myself a runner before but I’m no expert in how to provide stats (visitors statistics), how could I rate him? He is my teacher. Besides am I reluctant to rate, judge, sentence someone as I might be doing worse than he does were I in his place, while I, N.B. his pupil, am inclined to rate him, my teacher, even less than “very poor” and so including rating myself were I in his place.
Now will I stop torturing him with an impossible(?) request, he, your staff couldn’t do. Yet, I’m still confident that some day it could be done.
May these thoughts help improve your venture.
February 2009
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